Environmental, Social and Governance

Social

Human Rights

APIC and its subsidiaries operate within countries that uphold human rights, and are committed to fostering a workplace environment that aligns with the principles outlined in the Universal Declaration of Human Rights. This robust adherence to human rights standards underscores the Group’s dedication to ethical business practices and the well-being of all individuals involved in their value chain. 

The commitment to improving human rights oversight is manifested in proactive measures such as regular assessments, audits, and continuous monitoring to ensure that human rights are upheld. APIC and its subsidiaries acknowledge that respecting and promoting human rights are integral to sustainable and responsible business practices. 

Prevention of Sexual Harassment

The policy on preventing and addressing sexual harassment in the workplace was revised in 2023 and represents a significant step forward in fostering a safe and inclusive working environment. Developed through a collaborative effort in partnership with the United Nations Entity for Gender Equality and the Empowerment of Women (UN Women), this policy is rooted in a comprehensive review of existing policies and practices worldwide. It aims to align with global best practices while incorporating the essential components that make a protection from sexual harassment policy robust and effective. 

Fostering Inclusive and Safe Workplaces 

In 2024, APIC Group focused on fostering a safer and more inclusive workplace by providing comprehensive virtual training to all employees on sexual harassment, online harassment, and workplace harassment. This initiative aimed to raise awareness, educate employees on recognizing and addressing inappropriate behaviour, and reinforce our commitment to maintaining a respectful and professional work environment. 

The training covered key topics such as identifying different forms of harassment, understanding reporting mechanisms, and fostering a culture of accountability and mutual respect. By equipping our workforce with the necessary knowledge and resources, we are ensuring that every employee feels safe, valued, and empowered to speak up against any form of misconduct. This initiative reflects our ongoing dedication to upholding the highest standards of workplace ethics and reinforcing a zero-tolerance policy for harassment in any form. 

To ensure employees fully grasped the policy in place and the training materials, a quiz was conducted testing their understanding of the policies and guidelines in place. This assessment helped reinforce key concepts and ensured that all employees were well-equipped to uphold the company’s standards on workplace ethics and safety. Notably, more than 70% of employees scored above 85%, demonstrating a strong commitment to learning and applying these essential principles in the workplace. 

By equipping our workforce with the necessary knowledge and resources, we are ensuring that every employee feels safe, valued, and empowered to speak up against any form of misconduct. This initiative reflects our ongoing dedication to upholding the highest standards of workplace ethics and reinforcing a zero-tolerance policy for harassment in any form. 

Stakeholders

Conducting a thorough stakeholder analysis is paramount for companies seeking to navigate their operational landscape successfully. This multifaceted analysis, implemented with the support of a specialised external consultancy firm based in the UK, includes a diverse array of stakeholders, each with unique perspectives, interests, and influence. The stakeholders encompass:

As integral contributors to the organizational success, employees’ perspectives, concerns, and well-being are crucial considerations in stakeholder analysis. Understanding their needs fosters a positive work environment and enhances overall productivity. 

These third parties play a vital role in the supply chain, impacting production efficiency and quality, as well as compliance with high environmental, social and governance standards. Establishing strong relationships and effective communication channels with sub-contractors ensures collaborative success. 

The board provides governance and strategic oversight. Recognizing their expectations and concerns aids in aligning company objectives with broader governance and fiduciary responsibilities. 

Leadership sets the tone for organizational strategy and culture. Their insights and decisions significantly shape the company’s direction, making their engagement and alignment with stakeholder interests pivotal. 

Companies have a social responsibility to the communities in which they operate. Recognizing and addressing local concerns helps build positive relationships and fosters community support, especially towards building more sustainable businesses and communities. 

Compliance with regulations is essential for sustainability. Regular communication and collaboration with regulatory bodies ensure adherence and improvement to legal standards and industry norms. 

Public perception can significantly impact a company’s reputation. Maintaining transparency and addressing public concerns contribute to a positive image and brand integrity. 

Collaborating with development foundations and non-governmental organizations aligns with Corporate Social Responsibility (CSR) Policy and Environmental, Social Governance Policy objectives, contributing to sustainable community development. 

Active engagement with professional bodies and industry associations helps stay informed about and influence industry trends, best practices, and regulatory updates.

Investors and business partners seek returns on investments. Understanding their expectations and fostering transparent communication is essential for sustained partnerships. 

Shareholders’ interests revolve around the company’s financial performance. Providing clear information and ensuring shareholder value contributes to investor confidence. 

Media plays a critical role in shaping public perception. Establishing positive relationships with the media and managing communication effectively are crucial for reputation management. 

For companies with subsidiaries or portfolio companies, understanding the unique dynamics and needs of each entity is vital for holistic management and performance optimization.

A robust stakeholder analysis involves continuous assessment, effective communication, and strategic engagement to ensure that the diverse interests of stakeholders are considered and integrated into the organizational decision-making process. This comprehensive approach contributes to sustainable growth, stakeholder satisfaction, and positive societal impact. 

APIC Joins International Finance Corporation Learning Event on Family-Friendly Policies  

On 24 July 2024, APIC participated in the IFC Learning Event on “Creating Family-Friendly Policies in the West Bank and Gaza”, held in Ramallah. This event was attended by representatives from nongovernmental organizations, the public sector, and the private sector from Palestine and Jordan to discuss the importance of family-friendly policies and their impact on employee well-being, workplace productivity, and economic growth. As a panellist, APIC shared insights into its leading employee support initiatives, reinforcing its commitment to workplace well-being and inclusivity. 

Key Highlights from APIC’s Discussion: 

  • Mental Well-being Support – Providing employees with access to anonymous mental health support that promote mental health and resilience. 
  • Maternity Leave – Offering one of the most comprehensive maternity leave policies to support working mothers. 
  • International Training Programs – Equipping employees with continuous learning opportunities to enhance their skills and career growth. 

By engaging in this important dialogue, APIC Group continues to set a benchmark for employee care and progressive workplace policies in the region. 

Employees

Workforce, by age and gender

Workforce, by rank and gender

Resignations, by age and gender

New hires, by age and gender

Benefits

APIC Group is committed to going above and beyond regulatory requirements in providing benefits to its employees. Recognizing the significance of its workforce, the company has implemented a comprehensive set of benefits that surpass the minimum standards outlined by regulations. These enhanced benefits reflect APIC’s dedication to prioritizing employee well-being and fostering a positive work environment.

In addition to meeting legal obligations, APIC Group strives to create a workplace where employees feel valued and supported. This commitment is evident in the supplementary benefits offered, which may include extended healthcare coverage, wellness programs, professional development opportunities, and additional leave options. By exceeding regulatory requirements, APIC Group aims to not only attract and retain top talent but also to demonstrate a genuine investment in the overall welfare and satisfaction of its employees.

Healthcare

A comprehensive health insurance policy covers all employees and their families.

Mental Health

APIC Group offers anonymous psychological counselling sessions through their Breath Out platform and in-house trainings, ensuring accessible resources and support for employees. 238 sessions took place in 2024, with 43% male and 57% female beneficiaries.

Education

Employees’ children benefit from educational grants to cover the cost of tuition fees. In 2024, 25 outstanding students received full tuition grants in local universities, 19 females and 6 males, with a value of USD 80,000.

Liability Insurance

Our employees are automatically covered by work accident insurance.

Retirement/ end of service

Our employees benefit from either retirement or end of service, depending on the applicable local laws.

Parental Leave

Paid parental leave for both men and women (120 days for women, and 5 days for men), 100% of employees who took parental leaves returned to work.

Ramadan Coupons/Packages

For employee well-being and community spirit, APIC Group annually distributes Ramadan coupons or packages to its employees, helping them prepare for the holy month with ease.

Striving for excellence

CEO Award is held annually and now includes a Sustainability Excellence Award for 2023 initiatives awarded in 2024, to recognize and celebrate the most outstanding sustainable projects within APIC Group, showcasing the innovative efforts and commitment of our teams towards environmental conservation, social responsibility, or governance practices.

CEO Sustainability Award for 2023 Initiatives awarded in 2024 

 Numerous outstanding projects qualified for the 2023 Sustainability Award, each demonstrating a strong commitment to sustainable practices. A panel conducted a thorough evaluation, carefully reviewing each project. From this selection, the top three were presented to the Sustainable Development and Social Responsibility Committee on the Board, which then selected the winner based on two key criteria. 

Winners of the first CEO Sustainability Award for 2023 are Mr. Sultan Harsha and Mr. Jamal Abu Amireh, from Siniora Food Industries in Palestine, for their project addressing high noise levels in the can production area and eliminating noise hazards.  

At APIC Group, innovation and initiative are at the heart of our corporate culture, and therefore the first criterion for a CEO award is initiative, and this project was independently conceived by the employees and not requested by the company. The employees came up with several forward-thinking solutions to support their six fellow employees working in the 150m2 can production area.  

The second criterion is impact, reflected by the measurable benefits, both environmental and social, that resulted from the project. The project not only reduced environmental noise pollution but also improved workplace safety and overall employee well-being. Noise readings were 87 – 91.7 decibels which legally mandated wearing ear protection and annual hearing tests. Noise readings are now below 85 decibels evaluated and confirmed by Ministry of Labour, and the Hebron Polytechnic University – ear protection and hearing tests no longer mandatory but optional. Three innovative solutions were implemented to reach these results: 

  1. Completely removing the noise source created by the four nozzles at the beginning of the production line and using an alternative consisting of a stainless steel cover that fully encloses the line of the cans during their passage, to prevent any water droplets from escaping.  
  2. Designing and installing a noise-containment box lined with soundproof and hygienic materials that comply with food safety requirements. This solution does not affect production operations and is placed around the second noise source, four nozzles at the end of the production line. 
  3. Installing a pipe connected to the third noise source (vacuum air suction valve), directing the other end of the pipe outside the work area. This end is connected to an external air filter to purify the outgoing air. 

This initiative stood out because it directly addressed a long-standing challenge: excessive workplace noise levels. By implementing innovative noise reduction measures, the project successfully brought noise levels below the legally required threshold for wearing protective gear and undergoing mandatory annual hearing impairment tests. This not only reduced environmental pollution but also enhanced employee health and well-being, eliminating the risks associated with prolonged exposure to high noise levels. 

This achievement serves as an inspiring example of how a single idea can lead to meaningful, long-term improvements, benefiting both the environment and the people who make APIC thrive. 

Number of employees who took paternity and maternity leave by gender

Ratios of standard entry level wage by gender compared to local minimum wage

APIC Group Enhances Engagement on Internal Communications Platform 

At APIC Group, we believe that effective communication is the foundation of a strong and connected workplace. To enhance employee engagement and collaboration, we have made some improvements to our internal communications platform, making it more interactive, accessible, and engaging for all team members. 

Most engaged companies on the internal communications platform: Unipal General Trading Company, Siniora Food Industries Company, and National Aluminum and Profile Company.  

For example, APIC Group continues to foster a positive workplace culture by leveraging its internal communications platform to provide employees with a space to gain knowledge, awareness, and communicate. One of the most popular initiatives is the Employee Discounts Group, where staff members can access and share special deals on a variety of products and services from inside and outside APIC Group, especially helpful during recent times of political and economic instability. 

Additionally, an Environment, Social and Governance Communication plan was developed and implemented in 2024, including raising awareness, sharing sustainability updates, and fostering engagement across all levels of the organization. This included informative posts on international days, such as International Earth Day, Mental Health Month, World Environment Day, World Nature Conservation Day, International Day of Awareness of Food Loss and Waste, Mental Health Day, Combatting Violence Against Women Month, and Anti-Corruption Day. 

Non-Employees and non-guaranteed hours

Due to the nature of the sectors APIC Group works in, individuals who are not formal employees of the company are hired as needed. While they may not be on the formal payroll, their interactions and relationships with the companies are integral to its functioning and success.

The management of relationships with non-employees is crucial for maintaining a positive and productive organizational ecosystem. Effective communication, transparency, and collaboration with this diverse group contribute to the overall success and sustainability of the business. Recognizing the importance of non-employees underscores a holistic approach to organizational dynamics, acknowledging that success extends beyond the boundaries of formal employment relationships.

Unipal General Trading Company Leads the Way in HR Innovation with Comprehensive Systems

Unipal leads in human resources management by implementing a suite of leading HR systems that prioritize employee growth, engagement, and overall satisfaction. These initiatives have been carefully designed to ensure that Unipal remains a top employer by supporting and developing its workforce at every level. 

Comprehensive Training Programs 

Unipal designs comprehensive training and development programs to enhance sustainability, social responsibility, and governance. These initiatives empower employees and invest in their skill development, which in turn increases their career opportunities and positively impacts their well-being and quality of life. Unipal ensures equal access to training opportunities for all employees, promoting fairness and fostering diversity within the organization. Furthermore, Unipal is actively developing specialized training programs to enhance employees’ leadership and managerial skills, offering them opportunities for promotion to higher administrative positions.  

Employee Incentives Program 

Unipal implements a comprehensive incentive program for all employees, taking into account the promotion of sustainability, social responsibility, and governance. This program aims to enhance employee well-being and improve their quality of life while ensuring equality, fairness, and transparency in its application. It includes performance bonuses, financial rewards for achieving exceptional business goals, and participation in employees’ social occasions. Such initiatives foster trust between employees and management. 

Digital Suggestion Box 

Understanding the value of employee input, Unipal has introduced a digital suggestion box to encourage feedback and innovative ideas from all staff members. This system provides a confidential and easy-to-use platform for employees to submit suggestions for improving company processes, culture, or other areas of operation. The digital suggestion box ensures that all voices are heard, helping to drive continuous improvement and creating a more inclusive work environment. 

Succession Planning and Career Development 

Unipal relies on a succession planning program and defined career paths for employees, to ensure the sustainability of operations through workforce planning and continuity. This approach also enhances diversity and inclusion by developing employees’ skills and enabling them to reach managerial positions, regardless of their backgrounds. Transparency in selecting candidates is the foundation of this process. 

Unipal’s investment in these cutting-edge HR systems has not only enhanced the employee experience but has also laid the foundation for continued growth and success, reinforcing the company’s reputation as a leader in both employee care and business innovation. 

Wellbeing Initiatives

Internal Communication Platform

APIC Group has a comprehensive platform designed to enhance engagement across all levels that integrates six key dimensions: communication, empowerment, motivation, wellbeing, alignment, and mastery. It is inclusive and enables every employee, including labour-level employees who do not utilise company emails, to engage using their company identification number, and is available in all languages spoken by APIC Group employees .

The platform’s role in enhancing awareness is particularly impactful. By serving as a central hub for information dissemination, it keeps every employee well-informed about developments not only within their immediate work environment but also across sister companies within the APIC Group. This ensures that every team member is connected to the broader organizational landscape, fostering a sense of unity and shared purpose.

The positive outcome of this approach is a unified, engaged, and informed workforce. Employees, regardless of their role or level within the companies, are equipped with the knowledge and context needed to contribute effectively towards common goals. This unified workforce not only enhances collaboration and innovation but also strengthens the overall organizational culture. APIC Group’s commitment to creating a platform that goes beyond traditional communication channels underscores its dedication to building a cohesive and empowered workforce, ultimately driving the organization towards collective success and achievement of shared objectives.

Wellbeing Surveys

Additionally, APIC Group prioritizes the holistic well-being of its workforce through the implementation of periodic well-being surveys. These surveys serve as instrumental tools in assessing and addressing the various facets of employee well-being, encompassing physical, mental, and emotional dimensions. Conducted at regular intervals, these surveys are designed to gauge the overall satisfaction, engagement, and health of employees within the companies.

The well-being surveys at APIC Group cover a diverse range of topics, including work-life balance, job satisfaction, stress levels, access to resources, and support systems. Employees are encouraged to provide candid feedback, enabling the company to gain valuable insights into the factors that contribute to a positive and thriving workplace environment.

APIC Group’s 2024 Employee Engagement Survey Driving Positive Change 

At APIC Group, we value our employees’ voices and are committed to fostering a positive and inclusive workplace. In 2024, APIC conducted an Employee Engagement Survey through CultureAmp, achieving an impressive participation rate of 1,819 male employees and 369 female employees. This high level of engagement reflects our employees’ dedication to shaping a better work environment. 

From Insights to Action 

After analysing the survey results, key areas for improvement were identified and tailored action plans were developed for each department across our subsidiaries. These plans ensure that real, impactful changes are implemented to enhance employee satisfaction, productivity, and overall workplace culture.  

Benchmarking the survey results revealed that APIC Group outperforms the average engagement scores of companies across all industries that have used this survey. Moreover, APIC Group scores match those of the top 10% of companies globally. Given that organizations utilizing these surveys are already industry leaders, this achievement firmly positions APIC Group at the forefront of employee engagement and workplace excellence. 

Wellbeing Support

APIC Group is at the forefront of championing employee well-being with its innovative and confidential Mental Wellbeing Therapy. Recognizing the evolving needs of its workforce, APIC Group has implemented an anonymous and accessible online platform that allows employees to seamlessly book confidential therapy sessions after regular working hours. This forward-thinking service reflects APIC Group’s commitment to providing holistic support to its employees, acknowledging that personal and professional challenges may arise beyond the traditional working hours. The online platform ensures the convenience and privacy of booking therapy sessions from the comfort of one’s own space, fostering a sense of comfort and accessibility.

Healthy Work Environments training for Managers at APIC Group 

APIC Group completed a dedicated wellbeing training program on Healthy Work Environments for Managers to enhance leadership skills in fostering a supportive and healthy work environment. This initiative reflects its commitment to employee well-being and the crucial role managers play in creating a positive workplace culture. All managers and team leaders received the mandatory training in 2024, which focused on: 

  • Building Awareness: The training equipped managers with the knowledge to recognize signs of stress, burnout, and mental health challenges among their teams.
  • Practical Strategies: Managers learned effective techniques to promote work-life balance, encourage open communication, and create a psychologically safe workplace.
  • Proactive Leadership: The program emphasized early intervention, guiding managers on how to support employees through well-being initiatives, flexible work arrangements, and stress management tools.
  • Long-Term Impact: Prioritizing well-being boosts employee engagement, productivity, and overall job satisfaction, fostering a healthier and more resilient workforce. 

Feedback from the training was positive with participants average ratings as follows: 

I found the training subject important: 4.32/5 

The trainer was well prepared for the training session: 4.3/5 

I learned about new concepts and gained skills from the training: 4/5 

Unipal General Trading Company New Employee Centred Building 

Unipal General Trading Company inaugurated its state-of-the-art employee-centred building in 2024, reaffirming its commitment to fostering a modern, dynamic, and supportive work environment. Designed with employees’ well-being and productivity in mind, the new facility integrates cutting-edge amenities, collaborative workspaces, and sustainable design elements to enhance the overall workplace experience focused on creating a workspace that nurtures creativity, promotes healthy lifestyles, and encourages open communication, making it a prime example of a modern, responsible workplace.  

Open and Collaborative Spaces 

The design features open, collaborative spaces that foster teamwork and creativity. The layout has been strategically planned to encourage easy communication and collaboration among teams, ensuring that employees can easily share ideas and work together in an inspiring and efficient environment. 

Natural Light and Greenery 

Unipal prioritized natural light in the building’s design. Larger windows and glass partitions maximize daylight exposure, creating a brighter and more energizing atmosphere. Workstations have been strategically placed near windows, allowing employees to enjoy the natural light throughout the day. Additionally, indoor plants have been integrated into the office spaces, providing a refreshing and calming environment that enhances productivity and mental well-being. 

Breakout and Relaxation Zones 

Recognizing the importance of mental health, Unipal has created dedicated breakout zones and relaxation areas where employees can take breaks and recharge. The new building includes comfortable lounges and recreational spaces with seating, offering employees a place to unwind and reset during the workday. 

Healthy and Inspiring Environment 

Unipal’s new office design promotes a healthy lifestyle with the inclusion of fitness facilities such as table tennis and exercise equipment. Unipal also offers healthy snacks to encourage employees to maintain their physical well-being throughout the day, further fostering a balanced work environment. 

Comfortable and Ergonomic Furniture 

Employee comfort is a priority, with ergonomic chairs and adjustable desks designed to support healthy posture and reduce physical strain. Comfortable seating areas have also been added to ensure that employees have spaces to relax during breaks, promoting both physical and mental well-being. 

Unipal’s new building is a true reflection of the company’s commitment to employee welfare and environmental sustainability. The incorporation of sustainability principles into every aspect of the design not only creates a more collaborative and productive workspace but also demonstrates Unipal’s dedication to fostering a healthy, inclusive, and sustainable work environment for all employees. 

Training

Capacity building has always been a top priority at APIC Group, reflecting a steadfast commitment to continuous improvement and growth. The company recognizes that an empowered and skilled workforce is essential for navigating the dynamic business landscape and staying at the forefront of industry developments. As part of this commitment, APIC Group invests extensively in initiatives designed to enhance the knowledge, skills, and capabilities of its employees.

Through a strategic and holistic approach to capacity building, in 2023, APIC Group launched a virtual training platform with access to over 11,000 courses, to ensure that employees at all levels have access to relevant training programs and certifications that contribute to professional development opportunities. These initiatives cover a spectrum of areas, including technical skills, leadership development, and industry-specific knowledge. The goal is to not only meet current job requirements but also to prepare employees for future challenges and opportunities.

Furthermore, APIC Group fosters a learning culture that encourages employees to pursue continuous education and skill enhancement. The company provides additional support for further education, certifications, and skill-building courses to empower employees to reach their full potential. This commitment to capacity building extends to all functions and departments, creating a workforce that is adaptable, innovative, and capable of driving the company’s success.

The outcomes of this dedicated approach to capacity building are evident in the enriched expertise of employees, improved job performance, and a collective sense of empowerment. APIC Group’s emphasis on continuous learning and skill development not only benefits individual career trajectories but also contributes to the overall resilience and competitiveness of the companies in the ever-evolving business landscape.

Virtual training hours by gender

860

3,094

Coursera

94

360

Cyber Security

374

1,434

Compliance

758

6,470

Other Training

2,086

11,358

Total

Coursera

860

3,094

Cyber Security

94

360

Compliance

374

1,434

Other training

758

6,470

Total

2,086

11,358

A Few Highlights from APIC Group’s Training in 2024  

Unipal General Trading Company  

Power BI Training, Level 3 

Employees from the sales department participated in the third internal Power BI training session, to enhance their analytical and reporting capabilities.  

Power BI Advanced Training—Levels 1 & 2 

Employees attended the first and second advanced Power BI training sessions, focusing on in-depth data visualization and advanced analytics techniques. 

Siniora Food Industries Palestine  

Leadership Training 

A specialized leadership training program was delivered to enhance employees’ leadership competencies, focusing on effective decision-making, strategic thinking, and guiding teams toward organizational success.  

Conflict Resolution Skills Training 

An internal training session addressed workplace conflict resolution strategies, equipping employees with techniques to manage disputes and foster professional relationships effectively.  

Siniora Food Industries Jordan 

Team-Building Training for Employees 

Interactive workshops on communication and teamwork. 

Exercises to build trust and cooperation among colleagues. 

Problem-solving activities to strengthen team dynamics and efficiency. 

Environmental and Sustainability Management 

Occupational Health and Safety 

APIC Group Virtual Training Platforms

APIC employees have access to two training platforms in addition to the 7,380 hours of training they received in 2024. These virtual training platforms are designed to cater to the diverse learning needs and professional development goals of our staff, ensuring they remain at the forefront of industry standards and best practices.  

Knowbe4 virtual learning platform focuses on fostering a culture of continuous learning and innovation.  

In 2024, 12 group-wide training campaigns were launched using the KnowBe4 platforms totalling 2.5 hours of training for each and every employee, and included the following trainings: 

Cyber-security 

Recognising and Avoiding Conflicts of Interest 

Security Snapshots – “Creature of Habit” (Password Reuse) 

Security Snapshots – “Tough Love” (Passwords) 

Security Snapshots – “Take That, Brad” (Phishing) 

2024 Kevin Mitnick Security Awareness Training  

Security Culture and You 

Reporting Security Incidents 

Information Security on Mobile Devices with Quiz 

Phishing Foundations 

Sustainability 

Introduction to Sustainability  

The Sustainability Journey: Reducing Waste 

 

 

Compliance 

Compliance in 3 minutes: Sexual Harassment  

Compliance in 3 Minutes: Workplace Harassment  

Compliance in 3 Minutes: Online Harassment  

Perspectives with Quiz: Sexual Harassment  

Fairness & Respect in the Workplace 

Perspectives with Quiz: Overcoming Unconscious Bias  

Recognising and Avoiding Conflicts of Interest 

Avoiding Conflicts of Interest  

How To Recognise and Avoid Conflicts of Interest  

Gifts, bribery and corruption  

Code of Conduct: Values Matter  

Culture of Compliance  

Combatting Fraud

 

Coursera / Oyoun Academy Platform continues to drive learning and development across APIC Group, fostering a culture of growth and continuous improvement. 

Health and Safety

At APIC Group, the health and safety of our workforce are paramount, and we prioritize a comprehensive approach to occupational health and safety (OHS) practices. Our commitment spans various crucial aspects, emphasizing hazard identification, risk assessment, incident investigation, and proactive measures to safeguard the well-being of our employees, in line with ISO 45001, in which our subsidiaries are certified.

We maintain rigorous processes for identifying potential hazards, conducting thorough risk assessments, and promptly investigating incidents. By systematically analysing our work environment, operations, and processes, we ensure that potential risks are identified and mitigated to create a safer workplace. 

To support the well-being of our employees who may be exposed to health risks, APIC Group provides comprehensive occupational health services. This includes regular health check-ups, wellness programs, and access to medical professionals who specialize in occupational health. These services contribute to the early detection of health issues and the promotion of overall well-being among our workforce. 

We actively involve our employees in the decision-making process regarding health and safety. Through the formation of employee health and safety committees that perform regular consultations, have open communication channels, and inclusive participation, we ensure that employees contribute to the development and improvement of OHS policies and procedures. 

Continuous learning is integral to our OHS strategy. APIC Group invests in comprehensive training programs to equip employees with the knowledge and skills necessary for maintaining a safe work environment. This includes emergency response training, use of protective equipment, and awareness campaigns on potential workplace hazards. 

Beyond risk prevention, we prioritize the holistic health of our workforce. Initiatives promoting physical and mental well-being, such as stress management workshops, and mental health resources, are integrated into our workplace culture. 

Recognizing our interconnected business relationships, APIC Group extends its commitment to OHS throughout the supply chain and for third parties such as consultants and contractors present in its locations. We work collaboratively with business partners, suppliers, and contractors to ensure that shared OHS standards are maintained, promoting a collective responsibility for the health and safety of all individuals involved in our operations.

Safety drills

6

Siniora Palestine

1

Siniora Jordan

4

Polonez

1

MSS

1

NAPCO

1

PAC

0

UNIPAL
Workers covered by an occupational health and safety management system

100% of workers covered by an occupational health and safety management system

Revision of APIC Group Health and Safety Policy

This year, APIC Group have taken a significant step forward by revising their Health & Safety Policy to align with the Global Reporting Initiative (GRI) standards. This update ensures a more structured, transparent, and internationally recognized approach to collecting workplace safety data across all our subsidiaries. Some of the data collected and shared in APIC Group’s annual Sustainability Report includes: 

Workplace Incidents & Injuries 

Total number of workplace injuries per year. 

Types of injuries (e.g., minor cuts, fractures, chemical exposure). 

Severity levels (lost workdays, restricted duty, or medical treatment required). 

Lost Time Injury Frequency Rate (LTIFR) – the number of lost-time injuries per million hours worked. 

Occupational Health & Safety Training 

Number of employees trained in health and safety procedures. 

Hours of training provided per employee. 

Certifications obtained (e.g., First Aid, Fire Safety, Hazardous Material Handling). 

Risk Assessment & Prevention Measures 

Total number of safety audits conducted per year. 

Percentage of risk assessments completed in each subsidiary. 

Number of preventive actions taken to reduce hazards. 

Emergency Preparedness & Response 

Number of emergency drills conducted (e.g., fire, chemical spills, evacuation). 

Average evacuation time during emergency simulations. 

Employee participation rate in emergency response training. 

Employee Well-being & Mental Health 

Number of employees participating in wellness programs. 

Usage rates of mental health support services (e.g., counselling sessions). 

Employee satisfaction scores regarding workplace safety and well-being. 

The enhanced policy focuses on risk prevention, employee well-being, and continuous improvement in safety measures.  

Health and Safety Trainings in 2024 

Siniora Food Industries in Palestine and in partnership with the Palestinian Civil Defence conducted a comprehensive safety training and emergency response drill at its facilities. 

The Emergency and Evacuation Team at Siniora Palestine has successfully completed an advanced refresher course, which included a realistic evacuation drill conducted during a regular workday. The team, consisting of 27 employees from various departments, demonstrated outstanding efficiency and adherence to top safety standards, ensuring a smooth and effective evacuation process.  

Two crucial safety training sessions were held at the National Aluminum and Profile Company, focusing on emergency preparedness and warehouse operations safety. 

Internal Training Session: Emergency Preparedness and Evacuation Procedures 

The internal training session aimed to ensure that all employees, both administrative and production line staff, were fully prepared to handle any emergency situations. The session was led by the Safety Supervisor, who meticulously coordinated the roles of the emergency and safety teams. Participants were walked through a realistic mock emergency drill, where they practiced evacuation procedures and learned how to respond effectively during an emergency. The primary goal was to ensure that all employees could react quickly and appropriately in a crisis, helping to minimize risks and maintain a safe working environment. The session was a success, with employees demonstrating increased confidence and readiness to handle real-life emergencies. 

External Training Session: Safety in Warehouse Operations 
The Safety Department participated in an external session focused on warehouse operations safety. The training, conducted by the European Arab Training Institute, provided valuable insights into maintaining safety standards in warehouse settings. Topics included safe material handling, proper use of equipment, and strategies to minimize accidents. This external training session was a key opportunity for the Safety Department to enhance their knowledge and bring back best practices to implement across the company. 

Diversity and Inclusion

  • Persons with Disabilities

    APIC Group is committed to fostering an inclusive and diverse workplace, and this commitment extends to the incorporation of Persons with Disabilities (PwDs) in the organization's workforce. Recognizing the unique skills, talents, and perspectives that individuals with disabilities bring to the table, APIC Group strives to create an environment where everyone, regardless of ability, can thrive and contribute meaningfully to the company's success.

    07

    19

    07

    19

    Unipal General Trading Company Fosters an Inclusive Workplace   

    Since 2019, Unipal has proudly welcomed two students from Star Mountain Organisation for Persons with Disabilities, successfully integrating them into the workforce through comprehensive training. Unipal ensures that they received all the rights and benefits afforded to employees, providing the necessary support to help them overcome challenges and seamlessly adapt to the team environment. 

  • Women’s Empowerment Principles

    Women’s Empowerment Principles (WEPs) are a set of Principles offering guidance to business on how to advance gender equality and women’s empowerment in the workplace, marketplace and community. Established by UN Women and UN Global Compact, the WEPs are informed by international labour and human rights standards and grounded in the recognition that businesses have a stake in, and a responsibility for, gender equality and women’s empowerment. APIC proudly stands among the first 15 Palestinian companies to sign the WEPs back in 2021. This commitment not only showcases our leadership in promoting gender equality but also reflects our dedication to creating an inclusive and empowering workplace environment.

  • Data disaggregation by gender and age

    APIC Group’s commitment to women’s empowerment is exemplified by the incorporation of data disaggregation by gender and age in all its data. Recognizing the importance of inclusivity and diversity, APIC Group has embraced a strategic approach to dissecting data based on gender and age categories. This intentional disaggregation allows the companies to gain nuanced insights into the unique experiences and challenges faced by different demographic groups within the workforce.

    By meticulously examining data through the lenses of gender and age, APIC Group aims to foster a workplace environment that is not only inclusive but also responsive to the distinct needs of employees at various life stages and across diverse gender identities. This commitment aligns with the Group’s broader goals outlined in its Environmental, Social, and Governance Policy, ensuring that social considerations are embedded in decision-making processes and initiatives.

  • Women’s Empowerment Initiative

    APIC Group’s unwavering commitment to women’s empowerment is exemplified through the establishment of the Women’s Empowerment Initiative, under the guidance of the Sustainable Development and Social Responsibility Committee on the Board of Directors and steered by the Gender Taskforce. This taskforce is entrusted with driving transformative change within the companies, working towards ambitious goals that underscore APIC Group’s commitment to fostering an inclusive and supportive workplace.

    One of the key objectives set by the Gender Taskforce is to ensure that women constitute 30% of the workforce by the year 2030. This ambitious target reflects APIC Group’s dedication to achieving a balanced and diverse representation, acknowledging the invaluable contributions of women in various roles and sectors.

    The initiative also prioritizes supporting a whole-life balance for women within the companies. Recognizing the multifaceted responsibilities that individuals, especially mothers, often juggle, APIC Group is committed to implementing policies and practices that facilitate a harmonious integration of professional and personal life.

    Engaging women in decision-making processes is another critical aspect of the initiative. APIC Group believes in creating a culture where diverse perspectives are embraced, and women actively contribute to shaping the APIC Group’s strategies and direction. By fostering an inclusive decision-making environment, the company aims to harness the collective intelligence and creativity of its diverse workforce. This is reflected by the number of female members on the Board of Directors reaching 30%, and marked by an annual event where all women employees have the chance to engage with APIC Group’s CEO and Gender Taskforce.

    Addressing the Gender Pay Gap is a paramount goal for APIC Group’s Women’s Empowerment Initiative. The organization is resolute in ensuring that remuneration is equitable across all genders, underscoring its commitment to fairness and equal opportunities within the workplace.

APIC Group’s Meet the CEO Annual CEO Event goes hybrid for the first time, welcoming over 200 women in person

For the first time, APIC Group’s highly anticipated Annual CEO Event was held in a hybrid format, marking a milestone in the company’s commitment to employee engagement and empowerment. More than 200 women attended in person in Palestine, making this year’s gathering the most interactive and impactful yet.

The event highlighted the transformative journey of the past five years since the launch of the Women’s Empowerment Initiative. Key discussions focused on the various programs and initiatives implemented to foster inclusivity, leadership opportunities, and professional growth for women within the company.

The CEO reaffirmed APIC Group’s dedication to creating an equitable and supportive workplace, emphasizing that employees—especially women—are at the heart of the company’s success. The hybrid format allowed for greater participation, enabling employees from different locations to engage in meaningful discussions and share their experiences.

With interactive sessions, inspiring success stories, and a strong sense of community, the event reinforced APIC Group’s vision of empowering women and fostering a culture of inclusion. It was a celebration of progress, a reaffirmation of commitment, and a powerful step toward a more inclusive future.

APIC group’s women leaders
NAPCO’s women in non-traditional roles

Customer Health and Safety

Health and safety impacts of products and services

The health and safety impacts of products and services are paramount considerations for APIC Group, and are managed with utmost care. 

Governments around the world have implemented stringent regulations to ensure the safety of products and services. These regulations govern various aspects such as manufacturing processes, ingredient disclosure, labelling requirements, and product testing. Compliance with these regulations is essential for businesses to operate legally and to safeguard consumers from potential harm. 

The food industry is subject to rigorous safety standards to prevent contamination, foodborne illnesses, and allergic reactions. From farm to table, each stage of food production, processing, packaging, and distribution is closely monitored to uphold safety standards. Regular inspections, quality control measures, and traceability systems are implemented to identify and mitigate risks to public health. For more information on related certifications, please visit www.apic.ps.  

Pharmaceuticals and healthcare products undergo extensive testing and clinical trials to ensure efficacy and safety before they reach the market. Adverse effects and interactions with other medications are thoroughly researched and documented to provide healthcare professionals and consumers with accurate information for informed decision-making. 

APIC Group monitors the production and disposal of products and services that can have environmental consequences, as in turn may impact human health. For example, APIC Group manages certain chemicals in manufacturing processes and the disposal of electronic waste through proper certified third-parties, to avoid the pollution of air, water, and soil, which pose health risks to both humans and ecosystems. 

APIC Group reviews products and services with safety in mind, this is essential for preventing accidents and minimizing risks to consumers. Innovations such as childproof packaging, ergonomic design features, and built-in safety mechanisms significantly reduce the likelihood of injuries and adverse health effects.

APIC Group empowers consumers with knowledge about the health and safety implications of products and services enables them to make informed choices. Education campaigns, product labelling, and access to reliable information play crucial roles in raising awareness about potential risks and promoting responsible consumption. 

In an interconnected global economy, products and services often traverse complex supply chains involving multiple countries and jurisdictions. APIC Group ensures consistent safety standards throughout these supply chains is essential for preventing the importation of unsafe products and maintaining consumer confidence in global trade.

In conclusion, the health and safety impacts of products and services are multifaceted and require a comprehensive approach involving government regulation, industry standards, consumer awareness, and corporate responsibility. By prioritizing safety at every stage of the product lifecycle, we can minimize risks, protect public health, and build a safer and more sustainable future for all. 

Requirements for product and service information and labelling

Product and service information and labelling play a crucial role in ensuring consumer safety, facilitating informed purchasing decisions, and promoting transparency in the marketplace. Governments and regulatory bodies around the world have established requirements and guidelines to standardize the information provided to consumers. In addition to our key requirements for product and service information and labelling such as ingredient disclosure, nutritional information, safety warnings, usage instructions, expiration dates and shelf life, country of origin, environmental impact, language, regulatory compliance, and truthful and non- misleading claims; in 2024, APIC has adopted Sustainable Product Selection, Marketing, Labelling, and Packaging Guidelines for the purposes of increasing the sustainability of its subsidiaries by introducing

These criteria work to prioritise products that have sustainability responsiveness, such as eco-friendly packaging solutions that eliminate non-organic materials and plastics, integrating energy-efficient machinery in production, high-energy-rated products with minimal environmental impact; and also include prioritising products that use ethically sourced materials, such as products are made from organic, biodegradable, fair-trade, or recycled materials. Additionally, prioritising socially responsible brands that champion social equity and community development.

These criteria reinforce existing standard procedures to ensure transparency and honesty, prioritising the promotion of sustainable products and marketing campaigns that promote sustainable practices; ethical targeting such as never marketing to minors, marketing high-end products to low-income populations, or exploiting fears related to illness or health crises, and ensuring that marketing messages are appropriate and respectful, fostering inclusivity and diversity, without any gender or disability stereotypes; gender-neutral marketing respecting that both genders must be depicted in varied roles – whether in professional settings, domestic scenarios, or recreational activities; minimizing environmental impact by using sustainable materials and practices for all marketing, including print materials and promotional items (e.g., recycled paper, biodegradable packaging) and utilising digital platforms to reduce paper use and carbon emissions associated with traditional marketing methods; and engagement and education of consumers and encouraging customer feedback.

These criteria reinforce existing standard procedures to ensure transparency and accuracy; strive to add environmental labels where information is available including certifications, energy efficiency, recyclability, and carbon footprint; highlight initiatives that APIC Group supports to engage with consumers in ways that foster social responsibility, such as charitable partnerships; prioritising the use of sustainable materials and practices for all labelling, such as labels from recycled paper or biodegradable materials and use non-toxic glue and ink; and using labels as a platform for educating consumers about sustainability and responsible consumption where possible, such as including tips for recycling, reusing, or properly disposing of the product.

These criteria for material options and sourcing include prioritising the simplifying and improving of designs to minimise use of materials, eliminating secondary packaging, use of recycled and recyclable materials, and encouraging multi-use and reusability.

Newly Acquired ISO by Unipal on Food Safety Management Systems

Unipal receives the ISO 22000:2018 ertification in 2024, a globally recognized standard for food safety management systems. This milestone reflects Unipal’s unwavering commitment to quality, safety, and excellence in every aspect of operations. 

By meeting ISO 22000:2018 requirements, Unipal ensures that its food handling, storage, and distribution processes adhere to the highest international safety standards, reinforcing trust with partners and customers. 

Security and Privacy

Recognizing the critical importance of protecting sensitive information in today’s interconnected world, APIC Group implements comprehensive security and privacy measures to safeguard customer data and maintain trust. Here’s an overview of APIC Group’s approach to customer security and privacy: 

APIC Group utilises state-of-the-art encryption techniques to secure data both in transit and at rest. This ensures that sensitive information remains protected from unauthorized access or interception.

Access to customer data within APIC Group’s systems is strictly controlled and monitored. Role-based access controls and multi-factor authentication mechanisms are implemented to ensure that only authorized personnel can access sensitive information.

APIC Group conducts regular security audits and assessments to identify vulnerabilities and address potential threats promptly. This proactive approach helps to maintain the integrity and resilience of its systems and infrastructure.

In the event of a security breach or incident, APIC Group has a robust incident response plan in place. This includes clear procedures for detection, containment, investigation, and recovery to minimize the impact on customers and mitigate further risks.

APIC Group prioritizes employee training and awareness programs to educate staff about security best practices and the importance of safeguarding customer data. Employees receive periodic training utilising a virtual platform, which offers interactive modules covering a wide range of topics including cybersecurity best practices, data privacy regulations, incident response protocols, and emerging threats in the digital landscape. This virtual training platform allows employees to access training materials at their convenience within a given timeframe, track their progress, and engage in interactive exercises and simulations to reinforce learning objectives. This ensures that all employees understand their role in maintaining security and are equipped to recognize and respond to potential security threats.

APIC Group complies with relevant data protection regulations, to ensure the lawful and ethical handling of customer data. This includes requirements related to data protection, privacy rights, and breach notification. APIC Group also maintains adheres to the principle of data minimization, collecting only the minimum amount of personal information necessary to provide its services. This helps to mitigate privacy risks and ensures that customer data is handled responsibly.

Newly Upgraded ISO on Information Security Management Systems at Siniora Food Industries Jordan 

Siniora Jordan upgrades to ISO 27001:2022, the latest global standard for information security management systems (ISMS). This achievement reinforces Siniora’s commitment to protecting data, enhancing cybersecurity, and ensuring operational resilience.  

By adopting the ISO 27001:2022 framework, Siniora Jordan strengthens its ability to safeguard sensitive information, mitigate risks, and uphold the highest standards of security and compliance. This milestone reflects Siniora’s dedication to continuous improvement and digital trust in an evolving technological landscape.  

In addition to the above, Siniora Jordan have successfully established a Security Operations Centre (SOC) to bolster real-time threat detection, incident response, and overall security resilience, this includes: 

  • Security Information and Event Management (SIEM): Enables real-time threat detection and comprehensive log analysis to identify and mitigate potential risks. 
  • Security Orchestration, Automation, and Response (SOAR): Automates security processes, improving efficiency and incident resolution time for faster and more effective responses to cyber threats.

Siniora Jordan also implemented the following in 2024: 

  • Simulated Cyberattack Exercises: Conducted across all Siniora branches to assess security readiness, identify vulnerabilities, and enhance defensive strategies. 
  • Upgrading from Endpoint Detection and Response (EDR) to Extended Detection and Response (XDR): 
  • Advanced threat detection across multiple attack vectors 
  • Automated responses to cyber threats 
  • Enhanced patch management to ensure timely security updates and reduce vulnerabilities 
  • Enhanced Email Security with AI: Strengthened email protection against phishing, malware, and cyber threats, significantly reducing risks of unauthorized access and data breaches. 
  • Training and Certifications for Cybersecurity Team: 
  • Certified in Cybersecurity (CC): Strengthens fundamental cybersecurity knowledge 
  • CompTIA Security+: Reinforces expertise in core security concepts 
  • Certified Information Security Manager (CISM): Focuses on security governance and risk management 
  • ISO 27001 Lead Implementer: Ensures effective ISO 27001 security controls implementation 

Through these proactive security measures, Siniora Jordan continues to prioritize data protection, digital trust, and resilience against evolving cyber threats

Economy

APIC Group plays a significant role in contributing to indirect economic impacts that are essential for economic development and employment generation. In addition to its direct economic impact, which includes market expansion, improved services, and local production, there is also substantial income for suppliers, employees, and shareholders, as well as tax payments to the government, APIC Group also contributes to indirect economic benefits through infrastructure investments and the support of essential services.

As APIC Group continues to grow, its expansion leads to indirect contributions to the economy, impacting various sectors and stakeholders beyond its immediate operations. These indirect contributions play a significant role in driving economic growth, fostering innovation, and creating opportunities for sustainable development. Here’s how APIC Group’s expansion contributes indirectly to the economy:

Supply Chain Stimulus:

As APIC Group expands its operations, it increases demand for goods and services across its supply chain. This includes suppliers of raw materials, components, equipment, and services necessary for its business activities. The increased demand stimulates economic activity upstream, leading to higher production levels, job creation, and revenue generation for suppliers and their employees.

Local Procurement and Support for Small Businesses:

APIC Group’s expansion often involves local procurement initiatives, whereby it seeks to source goods and services from local suppliers and small businesses. In 2023, APIC Group also committed to prioritising women owned and women led businesses. By supporting local enterprises, APIC Group contributes to the growth of the local economy, strengthens supply chains, and fosters entrepreneurship. This, in turn, leads to increased employment opportunities, income generation, and economic resilience within the community.

Infrastructure Development:

APIC Group’s expansion necessitates investments in infrastructure such as office buildings, manufacturing facilities, distribution centres, and transportation networks. These infrastructure projects create jobs during construction and ongoing operation, support related industries such as construction and engineering, and enhance the overall business environment. Improved infrastructure also attracts further investment and spurs economic development in the surrounding areas.

Knowledge and Technology Transfer:

As APIC Group expands into new markets or invests in research and development initiatives, it facilitates knowledge and technology transfer, benefiting local industries and academic institutions. Through partnerships, collaborations, and capacity-building programs, APIC Group shares expertise, best practices, and innovative technologies, driving innovation, skills development, and competitiveness in the broader economy.

Economic Diversification:

APIC Group’s expansion contributes to economic diversification by creating opportunities in diverse sectors and industries. By investing in new markets, sectors, and technologies, APIC Group reduces dependency on traditional industries, promotes resilience to economic shocks, and fosters a more dynamic and inclusive economy. This diversification enhances long-term sustainability and prosperity for the economy as a whole.

Corporate Social Responsibility (CSR):

APIC Group invests heavily in initiatives that benefit local communities with priority for Persons with Disabilities, orphans and vulnerable families, health – including high priority for mental health, education, and women’s empowerment. In line with APIC Group’s CSR Policy, all requests for support are processed and go through a due diligence process ahead of approval, to ensure that they are in line with APIC Group’s priorities and identified needs for each community, as well as assess and evaluate the background, reputation, integrity, and financial viability of potential partners. This proactive approach allows APIC Group to make informed decisions, mitigate risks, and safeguard their social investments. 

APIC Group invested a total USD 1.58 million in CSR in 2024, which is 20% of its net profits, Instead of more than triple: amounting to four times the 5% set out in its CSR policy due to 2024 being an unfortunate year for our people in the Gaza Strip. 

In addition to monetary and in-kind support, APIC Group has an ActiveCSR Programme, which empowers communities through employees donating their time, skills, and expertise to benefit the community. This programme is designed to create a lasting impact by empowering individuals and organizations through internships, on-the-job coaching, and training opportunities. 

The Medical Supplies and Services Company Develops Area Surrounding New Warehouse 

As part of its ongoing commitment to environmental sustainability and community development, MSS partnered with Ramallah Municipality to improve wastewater management and rehabilitate infrastructure in the area surrounding MSS’s new warehouse in Beitounia Industrial Zone.   

MSS financed and developed in partnership with the municipality a new wastewater treatment station, the new state-of-the-art facility optimizes sewage infrastructure by rerouting existing sewage lines to enhance efficiency and reduce environmental risks, ensuring proper filtration and disposal of wastewater for a cleaner environment, and resolving the previous problem of wastewater accumulating in the area, posing an environmental hazard and causing unpleasant odours for the surrounding community. . 

Additionally, new access roads were excavated and paved to improve transportation to the wastewater facility. The surrounding area was also cleared and levelled, and water flow is now better directed to prevent flooding and infrastructure damage. 

This included planting 60 trees around the warehouse to enhance green spaces, improve air quality, and contribute to climate change mitigation. 

The Arab Palestinian Investment Company and Medical Supplies and Services Company Partner with Inaash Al Usra to Collect Clothes for Those in Need  

APIC and MSS have joined forces with Inaash Al Usra to launch a clothing collection initiative, providing essential support to families in need.  

Through this partnership, employees and community members have access to an on-site donation box at MSS headquarters, for donating clothes, toys and essentials, ensuring that those facing hardships receive warm and suitable clothing. This initiative reflects APIC and MSS’s commitment to social responsibility, fostering solidarity and compassion within the community. 

The Medical Supplies and Services Company Organises Blood Donation Drive for APIC Group Employees 

MSS recognize the critical importance of supporting community health and therefore, organized a blood donation day with the Palestinian Blood Bank Association, this has enabled APIC Group employees to contribute directly to saving people in need and addressing the urgent need for blood donations. The donation event successfully facilitated making available 32 units of blood. This initiative underscores MSS’s commitment to improving public health and supporting community during times of need. 

Unipal General Trading Company’s Active CSR over the years 

  • University Collaboration and Internship Programs as Part of Social Responsibility: 

Unipal has hosted many university students in recent years, assisting them by providing data and information to help them complete their research. Additionally, Unipal has welcomed students for internships across various departments and organized student visits to the company and its facilities, where they can learn more about work policies and objectives. Furthermore, several of the Unipal’s managers have visited universities to introduce students to the practical aspects of their studies and share our experience as a national company in the Palestinian market. 

  • Active Participation in the Dual Studies Programme in partnership with AlQuds University: 

Since 2016, Unipal has been one of the most active subsidiaries with the Dual Studies Programme in partnership with AlQuds University. Over the years, the company has hosted 11 students, integrating them across various departments through intensive training plans on work procedures. This has greatly contributed to transforming academic knowledge into practical experience and facilitated the integration of these students into the labour market. Additionally, Unipal hired two of these students to join its workforce. 

NAPCO Empowering Women Through Community Engagement: Supporting Women’s Associations in the Company Cafeteria 

As part of its commitment to social responsibility and community support, NAPCO has limited bids only to women’s associations that employ marginalized women to operate the company cafeteria. This initiative provides these women with employment opportunities, helping them achieve financial independence while contributing to the local economy.  

Through this partnership, the cafeteria offers healthy, affordable meals to NAPCO’s employees, creating a win-win situation where employees enjoy nutritious food while supporting an important social cause. This initiative reflects the company’s dedication to empowering communities, fostering inclusivity, and making a meaningful social impact. 

Siniora Food Industries in Palestine Participates in the “Right to Learn” Marathon at Birzeit University  

Siniora Palestine proudly took part in the “Right to Learn” Marathon at Birzeit University, an event dedicated to supporting students and higher education in Gaza as part of the fight against knowledge erasure.  

As part of its commitment to education and community support, Siniora Palestine contributed by distributing meals to participants in both the marathon and the charity bazaar held at the university’s stadium. 

Through this initiative, Siniora Palestine reaffirms its dedication to social responsibility and the empowerment of education, standing in solidarity with students in Gaza and supporting their right to learn.